Frequently Asked Questions
Everything you need to know about Nailberry products, shipping, and our commitment to nail health.
Are Nailberry polishes breathable and water-permeable?
Yes, our L’Oxygéné range uses patented technology to allow air and water vapor to pass through the polish to the natural nail, ensuring your nails stay healthy and hydrated even while wearing color.
Is Nailberry a vegan and cruelty-free brand?
Absolutely. We are proud to be certified vegan, cruelty-free, and Halal. We never test on animals and do not use any animal-derived ingredients in our formulas.
What does '12-free' mean for your nail polishes?
Our formula is '12-free,' meaning it is free from twelve of the most common toxic chemicals found in standard polishes, including Formaldehyde, Toluene, Dibutyl Phthalate (DBP), and Camphor.
How long does shipping take and what are the costs?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Shipping costs are calculated at checkout, with free standard shipping available on orders over $50.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unopened and unused products within 30 days of delivery for a full refund or exchange.
How can I make my Nailberry manicure last longer?
For the best results, we recommend applying our Strengthen & Breathe Base Coat, two thin layers of your chosen color, and finishing with our Shine & Breathe Top Coat to seal and protect.