Returns & Exchanges
We want you to love your Nailberry manicure; however, if you are not completely satisfied, you can return your unopened products within 28 days of purchase. Please ensure items are in their original packaging to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the unused nail polishes or treatments in their original box and include the completed returns form inside the package.
Ship to Nailberry
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing